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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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3-1 Discussion Observation Communication Skills for Human Service Profession

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Q Reflect on your interview. Discuss how you used your attending, empathy, and observation skills to respond to the client’s nonverbal behaviors. What would you do differently and why? Identify areas where you need to improve and where you would benefit from receiving suggestions from your peers.

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First of all, this was such an amazing opportunity to interact and learn from my partner. Not only I got an insight into what her thoughts and experiences were but also was able to read through the body language and gestures. We had a very conversational session and each of us tried to make the other comfortable. I tried to keep the conversation alive and put in my thoughts wherever necessary, but I think that I could have been a better listener, and this is something I would want to do differently.